Topics / Hardware & Operating Systems
A technician has just finished replacing a faulty power supply in a user's PC and verified that it boots successfully into Windows. What is the FINAL step of the CompTIA troubleshooting methodology?
Answers
ADocument findings, actions, and outcomes.
BImplement the solution.
CTest the theory.
DEstablish a theory of probable cause.
Correct answer: A — Document findings, actions, and outcomes.
The final step in the troubleshooting process is always to document the issue, what was done to fix it, and the final outcome for future reference.
MIFOTRA exam practicealigned to CompTIA A+ 220-1102·3 marks·Medium