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At a busy service counter, someone standing behind a clerk watches the screen and keyboard to learn the clerk's password. What is this?

À un guichet très fréquenté, une personne placée derrière un agent observe l'écran et le clavier pour apprendre le mot de passe de l'agent. De quoi s'agit-il ?

Answers
ATailgatingLe talonnage
BPhishingL'hameçonnage
CPharmingLe pharming
DShoulder surfingL'espionnage par-dessus l'épaule
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