Print jobs are stuck in a Windows print queue and cannot be cancelled, even though the printer is online. Which step usually clears them?
Des travaux d'impression sont bloqués dans une file d'attente Windows et ne peuvent pas être annulés, bien que l'imprimante soit en ligne. Quelle étape les débloque généralement ?
Answers
AReplace the printer's toner cartridge and print a test pageRemplacer la cartouche de toner de l'imprimante et imprimer une page de test
BRestart the Print Spooler service, clearing the queue if neededRedémarrer le service Spouleur d'impression, en vidant la file si nécessaire
CChange the PC's screen resolutionChanger la résolution de l'écran du PC
DRename the printer in Control PanelRenommer l'imprimante dans le Panneau de configuration
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