A remote user needs software installed, requiring administrative privileges. What Windows tool allows the IT agent to take control of their screen and input credentials?

Question

Accepted Answer

Quick Assist / Remote Desktop Connection. Remote support tools like Quick Assist, RDP, or TeamViewer allow help desk staff to view the screen and enter admin credentials securely.

Answer

Event Viewer

Answer

Command Prompt

Answer

Task Manager

A remote user needs software installed, requiring administrative privileges. What Windows tool allows the IT agent to take control of their screen and input credentials?

Courses that include this