Topics / Information Technology
A user requests a new laptop. Which ITIL lifecycle stage handles fulfilling standard, pre-approved requests for services or hardware?
Answers
ARequest Fulfillment
BProblem Management
CIncident Management
DRelease Management
The answer and explanation are in the full bank.
This question is one of 2,831 in the paid banks. Each comes with the correct answer and the reasoning behind it, not just a mark.
Unlock for 5,000 RWFMIFOTRA exam practicealigned to CompTIA A+ 220-1102·4 marks·Hard
More Information Technology questions
- A user complains that a file saved on their desktop is not accessible on their laptop. Which Microsoft 365 service should be configured to sync local folders?
- A new employee logs into the portal but sees a message that they do not have access to Word or Excel online. What is the administrative fix?
- Which Microsoft 365 application is primarily used for persistent chat, video meetings, and collaborative workspaces?
- Two users co-author a Word document offline. When they reconnect, OneDrive reports a sync conflict. How does OneDrive typically handle this?
- A user deleted an important email 10 days ago and emptied their Deleted Items folder. Where can the admin recover this item?
- An admin needs to prevent users from forwarding sensitive emails outside the organization. Which M365 feature handles these restrictions?
- Before applying a risky patch to a virtual server, an admin captures the exact state and data of the VM. What is this feature called?
- A virtualization host needs hardware maintenance during business hours. How can the admin migrate the running VMs to another host without downtime?