Multiple users need to send and receive email from a generic address (e.g., support@company.com) without consuming an extra license. What Exchange Online feature should be used?

Question

Accepted Answer

Shared Mailbox. A Shared Mailbox allows multiple users to read and send email from a common address, and it does not require a separate M365 license.

Answer

Public Folder

Answer

Office 365 Group

Answer

Distribution List

Multiple users need to send and receive email from a generic address (e.g., support@company.com) without consuming an extra license. What Exchange Online feature should be used?

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