Troubleshooting
5 free questions with worked answers.
Free questions
If a user's computer is running very slowly, which of the following could be a potential cause?
1 mark · Easy
What is the first step in troubleshooting a computer that won't turn on?
1 mark · Easy
A user reports that they are unable to access the hospital management system due to a slow internet connection. What steps would you take to troubleshoot this issue?
1 mark · Easy
What does a 'blue screen of death' (BSOD) typically indicate?
1 mark · Easy
A user reports that their computer screen is flickering. What should be your first step in troubleshooting this issue?
4 marks · Hard