A technician confirms that a file server's failing disk is causing its errors. Replacing it will take the server offline for an hour. What is the next step in the troubleshooting method?
Un technicien confirme que le disque défaillant d'un serveur de fichiers est la cause de ses erreurs. Le remplacer mettra le serveur hors service pendant une heure. Quelle est l'étape suivante de la méthode de dépannage ?
Answers
APlan the repair, considering its impact, e.g. out of hoursPlanifier la réparation en tenant compte de son impact, par exemple hors des heures de travail
BReplace the disk at once during working hours without telling anyone at allRemplacer le disque immédiatement pendant les heures de travail sans prévenir personne
CDocument the problem and close the ticketDocumenter le problème et clôturer le ticket
DStart again by forming a new theoryRecommencer en formulant une nouvelle hypothèse
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