A technician finds that a server under a vendor warranty has a faulty system board. Opening the chassis would void the warranty. What should they do?
Un technicien constate qu'un serveur sous garantie constructeur a une carte système défectueuse. Ouvrir le châssis annulerait la garantie. Que doit-il faire ?
Answers
AReplace the board themselves with a second-hand one bought onlineRemplacer lui-même la carte par une carte d'occasion achetée en ligne
BLeave the server as it is and hope it recoversLaisser le serveur tel quel en espérant qu'il se rétablisse
CEscalate to the vendor through the warranty processFaire remonter le problème au fournisseur dans le cadre de la garantie
DRemove the warranty sticker carefully so nobody noticesRetirer soigneusement l'autocollant de garantie pour que personne ne le remarque
The answer and explanation are in the full bank.
This question is one of 2,831 in the paid banks. Each comes with the correct answer and the reasoning behind it, not just a mark.
Unlock for 5,000 RWFMIFOTRA exam practicealigned to Practice set: Hardware Troubleshooting·2 marks·Medium
More Hardware questions
- A technician confirms that a file server's failing disk is causing its errors. Replacing it will take the server offline for an hour. What is the next step in the troubleshooting method?
- A user reports that their PC “is not working”. What should a technician do first?
- A monitor shows nothing. When forming a theory of probable cause, what should the technician check first?
- What is the final step of the standard troubleshooting method?
- After replacing a clogged CPU fan, the technician confirms the PC no longer overheats. What else belongs to this step before documenting?
- A laptop with slow, grinding disk activity is going to the vendor for repair. What should be done before it leaves?
- A PC restarts randomly. The technician fits a power supply taken from an identical, working PC, and the restarts stop. The suspect power supply is then fitted to the working PC, which starts restarting. What does this show?
- A PC crashes randomly. A technician replaces the RAM, the power supply and the graphics driver all at once, and the crashes stop. What is wrong with this approach?